1.
A control chart depicts
Voice of process
Voice of customer
Process Variation
If there is a special cause of variation
2.
Since Lean approach implies production of
products at the rate of customer demand, the ideal batch size is one. However,
a batch size of one is not practical. The technique used to arrive at optimal
batch size is:
JIT
Take time
One Piece flow
Lot size reduction
3.
What is the major possible barrier for the value
flow?
Muri
Poka-yoke
Kanban
Jidoka
4.
Warehouse of a large pharma company contains
stacks of medicine boxes. Out of which some are recent whereas many have
expired long back an unnecessary space. It is difficult to figure out the
expired ones. Which of the 5S principles will apply the most in this scenario
Straighten
Shine
Sustain
Sort
Standardize
5.
Problem statement : It was observed from the
past 18 months data that average schedule slippage in the delivery of CRs to
the client has been high. According to the client, this would have been
minimized if there was proper coordination between onsite offshore team. In
this case
Cause of the problem is mentioned
The statement does not properly quantify the problem
Deadline for improvement is mentioned
Scope of the project is not mentioned
Stakeholder buy-in is not taken
6.
Measuring the voice of the customer helps an
organization validate customer expectation, requirements, and unhappiness with
current processes. When performing a voice of the customer analysis, which
example would be form of “reactive data “ ?
Complaints or comment cards
Customer interviews
Product focus groups
Customer surveys
7.
These are the goals of Just-In Time EXCEPT
Minimize VA
Deliver at right time
Reduce Variation
Inventory-less production
8.
Of the five principle of Lean, which one
emphasizes on understanding what the customer is willing to pay for
Flow
Pull
Perfection
Value
9.
The chief manager of the Bisleri company wants
to know the pattern exhibited between number of water bottles consumed in a day
and the maximum temperature of that day. Which tool would you suggest?
Histogram
Control chart
Scatter Diagram
Pie Chart
Run Chart
10.
Internal measures should be aligned with the
voice of the customer ( VOC ). Which of the following examples would provide a
supporting measure for the voice of the customer ?
Improvement ideas from employees
A reduction in the cost of production labor
Increased cost of input supplies
Success of new products
If there is a special cause of variation
Lot size reduction
Jidoka
Standardize
Stakeholder buy-in is not taken
Customer surveys
Inventory-less production
Value
Run Chart
Success of new products
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