Saturday, July 4, 2020

Lean Six Sigma Sample Questions

1.       A control chart depicts
Voice of process
Voice of customer
Process Variation
If there is a special cause of variation

2.       Since Lean approach implies production of products at the rate of customer demand, the ideal batch size is one. However, a batch size of one is not practical. The technique used to arrive at optimal batch size is:
JIT
Take time
One Piece flow
Lot size reduction

3.       What is the major possible barrier for the value flow?
Muri
Poka-yoke
Kanban
Jidoka

4.       Warehouse of a large pharma company contains stacks of medicine boxes. Out of which some are recent whereas many have expired long back an unnecessary space. It is difficult to figure out the expired ones. Which of the 5S principles will apply the most in this scenario
Straighten
Shine
Sustain
Sort
Standardize

5.       Problem statement : It was observed from the past 18 months data that average schedule slippage in the delivery of CRs to the client has been high. According to the client, this would have been minimized if there was proper coordination between onsite offshore team. In this case
Cause of the problem is mentioned
The statement does not properly quantify the problem
Deadline for improvement is mentioned
Scope of the project is not mentioned
Stakeholder buy-in is not taken

6.       Measuring the voice of the customer helps an organization validate customer expectation, requirements, and unhappiness with current processes. When performing a voice of the customer analysis, which example would be form of “reactive data “ ?
Complaints or comment cards
Customer interviews
Product focus groups
Customer surveys

7.       These are the goals of Just-In Time EXCEPT
Minimize VA
Deliver at right time
Reduce Variation
Inventory-less production

8.       Of the five principle of Lean, which one emphasizes on understanding what the customer is willing to pay for
Flow
Pull
Perfection
Value

9.       The chief manager of the Bisleri company wants to know the pattern exhibited between number of water bottles consumed in a day and the maximum temperature of that day. Which tool would you suggest?
Histogram
Control chart
Scatter Diagram
Pie Chart
Run Chart

10.   Internal measures should be aligned with the voice of the customer ( VOC ). Which of the following examples would provide a supporting measure for the voice of the customer ?
Improvement ideas from employees
A reduction in the cost of production labor
Increased cost of input supplies
Success of new products